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ImportedInventions.com is committed to our customer's 100% Satisfaction!

If you are not happy with a particular product you received, and would like to return it for a refund or exchange, please send a detailed e-mail to Sales@importedinventions.com
regarding your reason.

You must include your Full Name and/or Transaction ID# (emailed to you after purchase) for a faster response time.

NOTE - There are several items that are not qualified for a refund!

Such as DVDs (Anime/Asian cinema) DVDs, video games, OST soundtrack CDs, and other merchandise specifically designated in their respective product description page "NON-Returnable".

Should you receive a Defective Disc, we will gladly replace it with the same title. They can not be exchanged for a different movie/title/game. All defects must be returned to us first, before we will ship you the replacement. NO EXCEPTIONS!

In case of DVDs/Games, because we offer Free Shipping to our USA customers, we can not reimburse you on shipping charges.

Please contact us first and wait to receive a Return Authorization (RA#) Code before you mail the product back to us. Any packages without any RA# on the address lable will not be accepted and/or processed for refund/replacement.

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